Connect with us
Whether you have a question about our formulations, need assistance with an order, or simply want to say hello, we are always delighted to connect with you. Reach out using the form below, and our team will get back to you within 24 to 48 business hours. We look forward to hearing from you and helping you experience the line.
FAQ's
Shipping & Processing
Q: How long will it take for my order to ship?
A: We hand-craft and package our items in limited batches to ensure the highest quality. Standard orders are typically processed and shipped within 2 business days. Once your package is on its way, you will receive a confirmation email with tracking details to follow its journey.
Product & Ingredients
Q: Are your formulations safe for sensitive skin?
A: Yes. We prioritize clean, plant-based, and natural ingredients designed to be gentle on the skin. However, because we use pure extracts and oils, we always recommend reviewing the full ingredient list on the product page and performing a small patch test before your first full application.
Order Changes
Q: Can I change or cancel my order after it is placed?
A: We strive to prepare your items for shipment as quickly as possible. If you need to modify or cancel an order, please reach out to us via our contact form within 2 hours of purchase. While we will do our absolute best to accommodate your request, we cannot guarantee changes once processing has begun.
Partnerships
Q: Do you offer wholesale or retail opportunities?
A: We are always excited to connect with like-minded boutiques, retailers, and partners who share our passion for premium beauty. Please select "Wholesale & Partnerships" on our contact form, or email us directly at info@lemonboxbeauty.com with details about your business.